Privacy Policy

Effective Date: 4th August, 2026
Last Updated: 4th August, 2026
Website: www.nurtureandprotectinitiative.org

1. Introduction

Nurture and Protect Initiative (“NPI,” “we,” “our,” or “us”) is a Nigerian nonprofit and non-governmental organization based in Maiduguri, Borno State. We work to protect children and support families in conflict-affected and displacement-affected communities of North-East Nigeria.

We respect the privacy, dignity and safety of everyone who interacts with us. This Privacy Policy explains how we collect, use, store, protect and disclose personal information obtained through our website, online forms, email communications and other digital channels.

We process personal data in accordance with the Nigeria Data Protection Act 2023 and other applicable data-protection requirements. The Nigeria Data Protection Commission is responsible for regulating data protection and privacy in Nigeria.

2. Scope of This Policy

This Privacy Policy applies to personal information collected from:

  • Website visitors

  • Donors and supporters

  • Partners and service providers

  • Volunteers and job applicants

  • Newsletter subscribers

  • People submitting enquiries or complaints

  • Programme participants and caregivers using our online channels

  • Individuals featured in approved stories, photographs or programme updates

Some NPI programmes may use separate privacy notices, informed-consent forms or safeguarding procedures. Where a programme-specific notice applies, it should be read together with this policy.

3. Information We May Collect

Depending on how you interact with us, we may collect the following information:

Personal and Contact Information

This may include your:

  • Full name

  • Email address

  • Telephone number

  • Residential location or state

  • Organization and job title

  • Preferred method of communication

Enquiry and Communication Information

When you contact us, we may collect:

  • The content of your message

  • Feedback or complaints

  • Partnership enquiries

  • Safeguarding concerns

  • Records of our communication with you

Donation Information

Where online donations are available, we may collect:

  • Donor name

  • Contact details

  • Donation amount

  • Donation date

  • Payment reference

  • Communication preferences

Payments may be processed by an authorized third-party payment provider. NPI does not intend to store complete debit-card, credit-card or banking-security details on its website.

Recruitment and Volunteer Information

When you apply for employment or volunteer opportunities, we may collect:

  • Curriculum vitae

  • Educational and employment history

  • Qualifications and professional experience

  • References

  • Identification information

  • Safeguarding declarations

  • Other information submitted with your application

Programme and Safeguarding Information

Where necessary and lawfully collected, programme information may include:

  • Participant identity and contact information

  • Age, sex and disability information

  • Household and vulnerability information

  • Education, nutrition or protection-related information

  • Consent and assent records

  • Referral and service information

  • Safeguarding reports

Information of this nature receives additional protection and is accessible only to authorized persons who require it for legitimate programme or safeguarding purposes.

Website and Technical Information

When you visit our website, we may automatically collect:

  • Internet Protocol address

  • Browser and device type

  • Pages visited

  • Time spent on the website

  • Referring website

  • Approximate location

  • Cookie identifiers

  • Website performance and error information

4. How We Collect Information

We may collect personal information:

  • Directly from you

  • Through contact, donation, application or subscription forms

  • Through email, telephone or social-media communication

  • During programme registration or assessments

  • From parents, guardians or caregivers

  • From authorized partners and referral organizations

  • Through website cookies and analytics tools

  • From publicly available sources where lawful and necessary

We will not obtain personal data through deceptive, misleading or unlawful means.

5. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries and requests

  • Manage donations and issue acknowledgements

  • Communicate programme and organizational updates

  • Review employment and volunteer applications

  • Manage partnerships and service-provider relationships

  • Register and support programme participants

  • Conduct assessments, monitoring, evaluation and learning

  • Protect children and adults at risk

  • Respond to complaints and safeguarding concerns

  • Maintain financial and programme records

  • Meet legal, regulatory, donor and audit obligations

  • Improve website functionality and security

  • Prevent fraud, misuse and unauthorized access

  • Provide emergency referrals where a person’s safety is at risk

We will only use personal information for the purpose for which it was collected or for another compatible and lawful purpose.

6. Legal Grounds for Processing

Depending on the circumstances, we may process personal information because:

  • You have given informed consent

  • Processing is necessary to fulfil an agreement

  • We must comply with a legal or regulatory obligation

  • Processing is necessary to protect someone’s life or safety

  • Processing supports a legitimate organizational or humanitarian purpose

  • Processing is necessary for an authorized public-interest activity

  • Another lawful ground recognized under applicable Nigerian law applies

Where we rely on consent, you may withdraw that consent. Withdrawal will not invalidate processing already carried out before the request.

7. Children’s Privacy

Protecting children is central to NPI’s mission.

Our public website is intended mainly for adults. Children should not submit personal information through the website without the support of a parent, guardian, caregiver, teacher or authorized NPI representative.

Where NPI collects information about children for legitimate programme activities, we will:

  • Collect only information that is necessary

  • Explain the purpose in child-friendly language where appropriate

  • Obtain informed consent from a parent or guardian where required

  • Seek the child’s informed assent where appropriate

  • Apply safeguarding and confidentiality procedures

  • Restrict access to authorized personnel

  • Avoid publishing identifying details that could place a child at risk

  • Prioritize the best interests, dignity and safety of the child

Photographs, videos, names and stories involving children will only be used where appropriate consent has been obtained and the proposed use does not create an unreasonable safety or dignity risk.

8. Safeguarding Information

Safeguarding reports may contain highly sensitive information. Such information will be handled confidentially and shared only with authorized persons who need it to protect a child or adult at risk, investigate a concern, make a referral or comply with legal obligations.

Confidentiality may be limited where:

  • A child or adult is at immediate risk

  • Disclosure is required to prevent serious harm

  • Referral to an authorized service is necessary

  • Disclosure is required by law

  • An investigation requires controlled access to the information

NPI will always seek to protect the identity, dignity and safety of affected individuals.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember user preferences

  • Understand how visitors use the website

  • Measure website performance

  • Improve accessibility and security

  • Prevent spam and malicious activity

Some cookies are necessary for the website to function. Optional analytics or marketing cookies should only be activated in accordance with the choices available through the website’s cookie settings.

You may manage or disable cookies through your browser. Disabling certain cookies may affect how some website features work.

10. Newsletter and Communications

Where you subscribe to receive updates, NPI may use your name and email address to send:

  • Programme updates

  • Humanitarian information

  • Partnership opportunities

  • Campaign announcements

  • Events and organizational news

You may unsubscribe at any time by selecting the unsubscribe option in an email or contacting us directly.

We will not sell your contact details to advertisers or unrelated organizations.

11. How We Share Personal Information

NPI may share limited personal information with:

  • Authorized NPI employees, volunteers and trustees

  • Programme partners and referral organizations

  • Professional advisers, auditors and consultants

  • Donors, where reporting requirements lawfully apply

  • Website, email, cloud-storage and payment-service providers

  • Government, regulatory or law-enforcement authorities where legally required

  • Safeguarding, health, protection or emergency services where necessary to prevent harm

We require third parties handling personal information on our behalf to maintain appropriate confidentiality, security and data-protection measures.

We do not sell, rent or trade personal information.

12. International Data Transfers

Some website, email, cloud-storage, analytics or payment providers may process information outside Nigeria.

Where personal information is transferred internationally, NPI will take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards protect the information.

13. Data Security

NPI uses reasonable administrative, technical and physical safeguards to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Improper disclosure

  • Alteration

  • Misuse

  • Destruction

  • Cybersecurity threats

Measures may include access controls, passwords, secure storage, staff confidentiality obligations, safeguarding procedures, approved organizational accounts, backups and restricted access to sensitive records.

No online system can be guaranteed to be completely secure. Where we become aware of a personal-data breach, we will investigate it and take appropriate action in accordance with applicable legal and regulatory obligations.

14. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Meet programme or donor requirements

  • Respond to safeguarding concerns

  • Complete financial audits

  • Resolve complaints or disputes

  • Meet legal and regulatory obligations

  • Protect NPI’s legitimate interests

When information is no longer required, it will be securely deleted, destroyed or anonymized, subject to any lawful retention requirement.

Safeguarding, financial, recruitment and programme records may have different retention periods because of their different legal and operational purposes.

15. Your Data-Protection Rights

Subject to applicable law and relevant exceptions, you may have the right to:

  • Ask whether we process your personal information

  • Request access to your information

  • Request correction of inaccurate or incomplete information

  • Withdraw previously given consent

  • Object to certain forms of processing

  • Request deletion of information that is no longer required

  • Request restriction of processing

  • Request transfer of eligible information

  • Complain about how your information has been handled

  • Request information about third parties receiving your data

The Nigeria Data Protection Act includes rights relating to withdrawal, access, objection, erasure, portability and complaints.

We may request appropriate identification before responding to a request to ensure that personal information is not disclosed to an unauthorized person.

16. External Websites

Our website may contain links to partner, donor, government or social-media websites.

NPI does not control the privacy practices of external websites. Visitors should review the privacy policy of any external website before submitting personal information.

17. Social Media

When you interact with NPI through social-media platforms, the platform may independently collect and process your information according to its own privacy policy.

Information posted publicly on social media may be visible to other users. Avoid posting confidential, safeguarding-related or sensitive personal information through public comments.

Safeguarding concerns should be submitted through NPI’s designated confidential reporting channel.

18. Complaints

Questions, concerns or complaints about NPI’s handling of personal information should first be submitted through the contact details below.

You may also submit a complaint to the Nigeria Data Protection Commission where you believe your data-protection rights have been violated. The Commission provides regulatory oversight under the Nigeria Data Protection Act 2023. 

19. Changes to This Privacy Policy

NPI may update this Privacy Policy to reflect:

  • Changes in law or regulatory guidance

  • Changes in our website or services

  • New programme activities

  • Improvements to our data-protection practices

The updated version will be published on this page with a revised “Last Updated” date.

Material changes may also be communicated through the website, email or another appropriate channel.

20. Contact Us

For privacy enquiries, requests or complaints, contact:

Nurture and Protect Initiative
Maiduguri, Borno State, Nigeria

Email: contact@nurtureandprotectinitiative.org
Office Address: Maiduguri, Borno state
Website: www.nurtureandprotectinitiative.org